Not recieving emails when bidding on Auctions

[Diesel840]

The title is pretty self explanatory. For the last several months I haven't recieved any emails when placing bids on auctions, nor emails from auctions when paying for an order. I'm still getting emails from the forums, whenever someone posts on a thread, even if clicking the no email box . I placed a few bids yesterday, and am unsure of I won or lost.

Is anyone else not getting emails when they bid, win a bid, or are outbid on the Auctions?

 

[Zero0]

Hello there,

I'm having the same problems as others members.

I won an auction for Holy Grail seeds on 19 September, but I haven't seen any link to make the payment or any confirmation by email or on my auction website account.
(This the first time I won an auction).

Spoiler: Auction History

Auction History(20)
Auction has finished

Highest bidder was: Zero0

Date Bid User Auto
September 19, 2025 10:46 pm €36.02 Z***0
September 19, 2025 10:46 pm €35.52 H***********t Auto
September 19, 2025 9:43 pm €33.00 H***********t Auto
September 19, 2025 9:43 pm €32.50 S***t
September 19, 2025 8:29 pm €26.00 H***********t
September 19, 2025 5:28 pm €25.50 Z***0
September 19, 2025 5:28 pm €25.00 K*****E Auto
September 19, 2025 5:28 pm €25.50 Z***0
September 19, 2025 5:28 pm €25.00 K*****E Auto
September 19, 2025 5:28 pm €25.50 Z***0
September 19, 2025 5:28 pm €25.00 K*****E Auto
September 19, 2025 3:57 pm €22.00 K*****E
September 19, 2025 3:57 pm €21.50 j***************l Auto
September 19, 2025 3:57 pm €20.50 j***************l Auto
September 19, 2025 3:57 pm €20.00 K*****E
September 19, 2025 2:56 pm €19.50 j***************l
September 19, 2025 12:49 pm €19.00 J*****7
September 18, 2025 11:11 pm €18.50 J**********R
September 17, 2025 8:01 am €18.00 H***o
September 17, 2025 5:41 am €17.50 S***t
September 16, 2025 12:00 am Auction started

It's not impossible that I missed the button to make the payment, but that would surprise me.
Is it possible that the auction win was cancelled if I failed to make the payment the same day (19 september) ?
Apart from that, I forgot to put my address on the account settings, so it's my fault too.

I contacted Shanti via [email protected].
I hope someone will find the time to help.

 

[Swifty]

Hello there,

I'm having the same problems as others members.

I won an auction for Holy Grail seeds on 19 September, but I haven't seen any link to make the payment or any confirmation by email or on my auction website account.
(This the first time I won an auction).

Spoiler: Auction History

Auction History(20)
Auction has finished

Highest bidder was: Zero0

Date Bid User Auto
September 19, 2025 10:46 pm €36.02 Z***0
September 19, 2025 10:46 pm €35.52 H***********t Auto
September 19, 2025 9:43 pm €33.00 H***********t Auto
September 19, 2025 9:43 pm €32.50 S***t
September 19, 2025 8:29 pm €26.00 H***********t
September 19, 2025 5:28 pm €25.50 Z***0
September 19, 2025 5:28 pm €25.00 K*****E Auto
September 19, 2025 5:28 pm €25.50 Z***0
September 19, 2025 5:28 pm €25.00 K*****E Auto
September 19, 2025 5:28 pm €25.50 Z***0
September 19, 2025 5:28 pm €25.00 K*****E Auto
September 19, 2025 3:57 pm €22.00 K*****E
September 19, 2025 3:57 pm €21.50 j***************l Auto
September 19, 2025 3:57 pm €20.50 j***************l Auto
September 19, 2025 3:57 pm €20.00 K*****E
September 19, 2025 2:56 pm €19.50 j***************l
September 19, 2025 12:49 pm €19.00 J*****7
September 18, 2025 11:11 pm €18.50 J**********R
September 17, 2025 8:01 am €18.00 H***o
September 17, 2025 5:41 am €17.50 S***t
September 16, 2025 12:00 am Auction started

It's not impossible that I missed the button to make the payment, but that would surprise me.
Is it possible that the auction win was cancelled if I failed to make the payment the same day (19 september) ?
Apart from that, I forgot to put my address on the account settings, so it's my fault too.

I contacted Shanti via [email protected].
I hope someone will find the time to help.

Patience Zero0 , I won some auctions the past weeks and did not hear back yet either.

 

[Zero0]

I'm in no hurry. I just wanted to make sure I didn't leave an order pending without paying for it.

I'll wait patiently.

 

[Diesel840]

I'm in no hurry. I just wanted to make sure I didn't leave an order pending without paying for it.

Did you happen to save that page to your favorites or do you still have that web page open? If so, you can go back later and press the button. There is no problem with going back later, as you have two months, I believe, to pay for the win.

 

[Zero0]

No, unfortunately I didn't think to save the link to the page, I only copied the history in text format.
I'll remember that next time and for now wait for the helpdesk response.

 

[Wobby]

@Zero0 you won



When logged in and on this page, you should see a green link confirming below the photo roughly,



This is the url, and usually if I recall 60 days to pay. Very generous terms that allow me to stagger my imports.

 

[Zero0]

Thank you very much Wobby !
I will arrange payment within the next few days, given that there is a generous two-month grace period.

 

[Wobby]

A good win too. Half a Euro and you won by 0.02c.

 

[musashi]

A killer price for the best of the best. Congrats!

 

[Zero0]

@Wobby :
Yes I was lucky.

@musashi :
Thanks.