Paid for auction a month ago, have issues, need help

[dan_ian_ross]

Posted this at the end of another thread and didn't get response, so I thought I would post a new comment:

Long time follower, first time auction winner. I paid for 10 auction wins month ago(Feb 13), sent payment via transfer wise in full amount for Euros to be received by Sara immediately after last win. Just heard 5 days ago from B that payment wasn't received in full, but only a small amount(like 10 percent of total). So I sent screenshots showing payment in full. Sent emails to help desk and sales, no response.

I'm not stressed about it and understand there has been server issues the past month or so. I'd really appreciate someone looking into it, so I am ready to go for spring.

On an unrelated note, I found 8 NL#5xHaze seeds from over 10 years ago in bottom of fridge. 6 popped, 5 are females. Woot, woot.

 

[shantibaba]

Need an auction number to control it....? SB

 

[dan_ian_ross]

Thanks for the response Shanti!
Order #81047 was placed on February 13, 2025

 

[fatty arbuckle]

I came on here to check on this as well. Must have been a glitch bc I've got the same order # with a single auction. I sent payment via registered mail and it shows delivered on February 27th. Not stressing but if you might look into this because I can't wait to find a great mns sativa!

 

[dan_ian_ross]

Thanks for posting this Fatty. Your order # is the same as mine. B also said they only received 46€ from me, which seems to line up with what you paid.

Shanti, I am posting my full order I paid for by transferwise here. If you would prefer, I can email it to whatever email address needed. Thanks for your attention to this.

 

[fatty arbuckle]

Absolutely I hope it helps all those involved. Damn that is a mighty fine grocery list you got there!

 

[dan_ian_ross]

Collecting a variety from the best source, I'm hoping to see what does best in my part of the world with early fall finishing and resistant to the mould that can occur with the random bouts of tropical moisture.

 

[fatty arbuckle]

I sent an email to [email protected] just now trying to explain our glitch. Have you had movement on this yet dan?

 

[dan_ian_ross]

I sent an email to all 3 emails addresses this morning explaining our situation. Haven't heard back yet. Hope to hear back soon

 

[dan_ian_ross]

Fatty, I heard from B and they received payment and are sending my order out. Did you hear back yet?

 

[fatty arbuckle]

Not yet but due to a misplaced punctuation my email got returned undeliverable yesterday so I resent it. Hopefully I'll hear something soon. Thanks for the update!
Peace,
Fatty

 

[fatty arbuckle]

Do you mind me asking which email address responded? I only sent mine to [email protected] but maybe I should have sent it to another
Peace,
Fatty

 

[dan_ian_ross]

[email protected]

B is who I have been talking to

 

[fatty arbuckle]

Got a response and it'll be shipped Monday! Excellent service and another reason I'll be a customer for life! Looks like my original email never did send. Wrote up a new one and got a quick response. Thanks for the assist Dan!
Peace,
Fatty

 

[Amoril]

yeah, MNS have always come through. Going back to 2009 or so, ive recieved every package they sent, save one that got lost. After a month or so with no delivery, J resent that order, and I got the 2nd attempt promptly. always pay for tracked shipping lmao.

just keep in mind, they have a lot going on depending on the time of year, but theyre as honest, as decent, and as reasonable as they come.