longball
'21, '23 COE Winner
I'm using it wrong, or haven't set it up right,
^^^As a betting man, I'd place a small wager on this. I have a Alcatel flip-fone so no help here. Something to try - it would never work in USA but maybe Canada is different? Look up camera settings in the manual or on the Samsung website. Your answer will be there. Google and YouTube will also have correct settings. A little harder than the manual or website but out there. I'd place a larger wager on that. Not sure you have heard of Alcatel but I have heard of Samsung and Android. Someone else in Canada may have one that you can chat with. Friend? Co-worker?
"Until then, I need to figure out which software provides the best quality, from what I'm starting out with"
This will be the easiest part of your journey.
Longball