Shipping Terms and Conditions

The Mr. Nice Seedbank Auctions has moved location and because of this, postage costs have risen and in turn, this has prompted a few minor changes to our shipping terms and conditions!

Shipping options – Registered Vs. Standard Mail

Our default shipping option is registered mail! This means that all orders will be sent by registered unless requested by you. Therefore, if you do not want your order sent out by registered mail, please let us know by email that you would like ”STANDARD MAIL” instead. Don’t forget to mention your order number as well. This number will be given once you check out (check out page).

Important! It should be noted that all mail sent by standard post and will be at your own risk because Mr Nice cannot be responsible for lost packages through postal services. Registered mail can be tracked online! Mail sent by standard post will not be replaced.

Tracking code

Once your payment has been processed and all checks out, your order will be sent out (default is registered) and the tracking code will be emailed to you.

Shipping costs

Shipping fee for European orders: € 13.50, –

Shipping fee for outside-Europe orders: € 18.50, –

It should be noted that orders may consist of as many auctions and/or buy now items you’d like, however, if the weight exceeds  100g, you will be notified and will need to pay an extra amount to cover the shipping cost. Therefore, we highly recommend you to bundle multiple products into a single order through your cart, to keep the cost down

Refunds

We are not permitted to issue refunds. For any complaint of product or issue with the product either contact helpdesk@mrnice.nl or sales@mrnice.nl (to find solutions to your complaint) or Shantibaba at info@mrnice.nl (for problems regarding aspects of growing or general tips)

Unsuccessful Deliveries

We never send back to an address that was unsuccessful the first time. If you provided your address and the postal services were not able to deliver your package, we won’t send again to that address so you will need to provide us with another address. We do this for security purposes on both your and our end.

Questions:
If you need more details in regards to this, please do not hesitate to contact us on those emails. We will be happy to assist you in any way possible for us.